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I have to point out that while I agree with MOD BOY'S review 100%, I think he actually meant to review U-Pull-It, which is right down the street from FAP and owned by the same company. FAP is not a self service yard but rather an operation where you go in and pay for your parts, they pull them for you, and then you pick them up.
It's easy to understand the confusion, because there are a few U-Pull-It's in the Portland area, which along with Foster Auto Parts are now all owned by national auto recycling giant LKQ. Not a bad thing, because if they don't have the item you need locally they can probably source it from another yard somewhere in the US.
While I love U-Pull-It they don't have many vehicles newer than mid-'90's models. That's where Foster Auto Parts steps in. I needed a set of spindle & hub assemblies for a mid-90's Mustang and was glad to find them at FAP for around $110, which was a very fair price. A much better option than buying a set on eBay for at least that much plus shipping.
The counter guys at FAP were quite helpful and friendly, and after paying for my parts they were ready to pick up the next morning. They were in good condition as promised and the whole experience was surprisingly quick and easy compared to other junkyards I've dealt with. I'll definitely go back the next time I need late model parts. They also have a nice selection of rebuild-able late model vehicles, for those so equipped to repair one.
I'll never go to Foster Auto Parts again. Buying a complete rear axle assembly ended up taking 4 months. I figured going to them would be a good idea since they have a network of junk yards. Well it doesn't matter when they keep ordering the wrong parts. I live on the opposite side of Portland and I've now made a total of 7 trips there for the axle assembly I needed. It should have been 2 trips. To pick up the new one and another to return the core. So here's how it went, Axle #1: picked it up and it was a rust bucket. I should have popped off the diff cover to confirm it was the 3.73 posi I ordered but I took it home without doing so and yeah, it was wrong. In fact it hadn't even been inspected. The gears were all chewed up and it was an open diff, not the posi. So I took it back and spent 45 minutes there while the will call guy looked up another one. Axle #2: So one week later I go back to get the next axle. I told them I wanted to look at it. It was all cleaned up and painted but it still wasn't a posi. The guy also explained that the first one was a big screw up on their part since it should have been painted by them. Axle #3: Finally got the correct one after a few more weeks. I got it installed and the gears made so much noise! Of course. Oh and I also drove to them on a Saturday morning to return the core and they were now closed on Saturdays! Not even will call is open now! Since Axle #3 was under warranty I called them. Left messages. Went there in person. Finally got ahold of the salesman on the phone. He gave me a bunch of excuses but said he'd start looking for another axle and would call me back the next day. No call. I had to call multiple times to get ahold of him. It took a week. Plus you're on hold for 10 minutes each time.
Ok so here's the breakdown. Terrible customer service by the salesman (will call staff was actually very helpful), no longer open on Saturdays so I had to leave early from work on the last 3 visits. 7 round trips at 50 miles per round trip due to their mistakes. I originally paid $600 for axle #1 with 120k miles on it. Axle #2 had over 150k and Axle #3 had 175k miles. Now their prices reflect mileage. The salesman had originally quoted me $600 for the 120k, $500 for a 150k axle.... So I end up with 175k mile axle and still paid the full $600. Plus it took 3 axles to get it right (expect the 3rd axle ended up being junk and they did replace it under warranty). Oh and then I'd estimate $334 in lost wages from having to take time off work and gas money.
Foster Auto Parts can be found at Boone Rd Se 3871. The following is offered: Car Parts. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In Salem there are 28 other Car Parts. An overview can be found here.